Privacy Policy safeguarding the privacy of our customers is of utmost importance to us. We adhere to the highest standards to ensure that the trust you have placed in us is valued and respected. Our commitment to treating all information provided by you with the utmost diligence and integrity is unwavering.

We aim to create a safe and comfortable environment for you while using our website and want to ensure that you are fully informed about the data and information we collect from you

This Privacy Policy governs the collection and use of information from users of and by using our services, you agree to comply with our policy, terms of service, and conditions.

Please note that our privacy policy may be subject to change without notice, and we encourage you to review it periodically to stay informed.

1. Customer user data

To improve your shopping experience, we may request specific identifiable information from you, including but not limited to your name, phone number, and postal address. This information is utilized to either contact you or verify your identity.

The following are the categories of data we may gather and their potential applications-

Personal details

This will include your-

  • First and last name

  • Email address

  • Contact number

  • Shipping or billing address

  • Pin code

Data is gathered by us in the event of you establishing an account on our website, making a purchase, or reaching out to us.

Log data-

Upon visiting our websites, your browser transmits to us a set of data referred to as "log data". This data encompasses the following information -

  • The type of device you use

  • The IP address of your device

  • The type of Internet browser you use

  • The pages you visit / access

  • The links you click on our website

  • The number of times you access the page

  • Things you view, add to bag, add to wishlist


Small data files known as cookies are frequently utilized as anonymous unique identifiers. These files are transmitted to your browser from the website you are visiting and are saved on your computer's hard drive.

Our website employs cookies to gather information and enhance your shopping experience. You may choose to accept or decline these cookies and receive notifications when a cookie is being sent to your computer. If you opt to decline our cookies, certain sections of our website may not be accessible to you.

How we use your personal data

Our company utilizes your personal information to enhance the quality of our products and services, to establish effective communication with you, to provide customized services, and to strengthen the security measures of our website.

Improving our services-

Our utilization of personal data is aimed at enhancing and advancing our products, services, and advertising. We rely on personal data to conduct data analysis, research, and audits, among other purposes.

Contacting you-

In order to comply with data protection regulations, we require your explicit consent to use your personal data for marketing communications related to PANCHHI PETHAI products and services, as well as to communicate with you about your account or transactions, and to inform you about our policies and terms. However, if you decide that you no longer wish to receive marketing emails from us, you can opt-out at any time by contacting us.

For safety and security-

To ensure compliance with data protection regulations, it is necessary for us to obtain your explicit consent to utilize your personal information for marketing communications pertaining to PANCHHI PETHAI products and services. Additionally, this consent allows us to communicate with you regarding your account or transactions, as well as to provide information about our policies and terms. However, if you determine that you no longer desire to receive marketing emails from us, you have the option to opt-out by contacting our team.

2. Disclosure of user data

There are various reasons why we might choose to engage the services of third-party companies and individuals.

  • To facilitate our services;

  • To provide the service on our behalf;

  • To perform website-related services; or

  • To assist us in analysing how our website is used.

It is important to notify our website users that certain third parties may have access to their personal information. This access is necessary for these parties to carry out tasks on our behalf, including website hosting, email services, marketing, sponsoring sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. Rest assured that these parties are bound by obligation to not disclose or use the information for any other purpose.


At our company, we highly appreciate the confidence you have in us by sharing your personal information. Therefore, we are committed to implementing commercially acceptable methods to safeguard it. However, we must acknowledge that the internet is not entirely secure, and electronic storage methods are not entirely reliable. As a result, we cannot guarantee complete security.

Once we receive your information, we take advantage of commercially reasonable procedures and security features to prevent unauthorized access.

Link to other sites

Please be aware that we offer links to external websites to enhance your convenience and provide you with information. It is important to note that these websites may have their own privacy policies in effect. We cannot be held accountable for the content found on these linked sites or any actions taken on them. Our privacy statement solely applies to the data collected by us through our products and services. We strongly advise you to carefully review the privacy policies of any third-party websites, products, or services before engaging with them.

Children’s privacy

Our services are not intended for individuals under the age of 13.

We do not intentionally gather personally identifiable information from children under 13 years old.

If we become aware that a child under 13 has shared personal information with us, we promptly remove it from our servers.

Changes to the privacy policy

To ensure compliance with new technologies, industry practices, and regulatory requirements, we may update our privacy statement periodically. These changes are typically minor, and any non-material updates will be effective immediately upon posting of the updated Privacy Statement.

Contact Us

For any inquiries or recommendations regarding our Privacy Policy, please feel free to reach out to us at [email protected]. However, if you do not consent to our privacy policy, we kindly request that you discontinue using our website.